Starwood Hotels & Resorts Announces NEW Customer Contact Center in Wichita
After a very competitive search process, Wichita has been selected for a new Starwood customer contact center. For the first year, Starwood intends to hire 180 associates in Wichita. The plan is to significantly expand this facility over the next five years, therefore, the incentive package is designed to incrementally reward up to another 750 positions for a total of more than 900 jobs.
The Kansas Department of Commerce worked very closely with the local team to secure this investment and these jobs, and we want to thank the Governor, Secretary of Commerce Pat George as well as Commerce staff.
“Taking care of our guests starts before our guests walk through our property doors, while they are with us and extends after they’ve departed,” said Mark Vondrasek, senior vice president - distribution, loyalty and partnership marketing for Starwood Hotels & Resorts. “With our guests’ needs in mind, we look for associates who are dedicated and customer-service oriented with a desire to contribute to their communities; after reviewing a number of options, Wichita was chosen as the best place to expand our North American customer service operations.”
“Starwood Hotels & Resorts is an industry leader with an innovative approach to hospitality, and I’m excited that they have chosen to expand in Kansas,” said Kansas Commerce Secretary Pat George. “It’s great for our business environment when companies such as Starwood create jobs, invest in Kansas and contribute to our state’s economic growth.”
“Starwood is a great company and will be a great addition to our community,” said Wichita Mayor Carl Brewer. “We are excited to welcome them and their sought-after jobs to Wichita.”
Sedgwick County Chairman Jim Skelton said, “This is great news for Sedgwick County and our residents because a well-known and well-respected company has chosen to invest and locate its newest center here. Starwood’s choice and investment here means more opportunities for jobs.”
Viega Calls Wichita Home for North American Headquarters
Viega Selects Wichita for North American Headquarters and
Viega’s decided in 2005 to call Wichita home for its North American headquarters. It also planned an expansion of its manufacturing and logistics facility in McPherson.
Viega will build a 75,000 square foot headquarters at the Waterfront, 13th and Webb Road, and has leased temporary space in the Epic Center. The headquarters move included relocating employees from different parts of the country, as well as hiring additional employees in various corporate management and support positions, including sales and marketing, human resources, accounting and operations support. By the end of its first year in South Central Kansas, Viega expected to have 80 corporate professional employees in Wichita, and is poised to grow to more than 100 after the move to the permanent headquarters.
Between the Wichita headquarters and McPherson facilities, Viega is investing more than $50 million in Kansas.
“These moves are a testament to the quality of Kansas workers and the outstanding business climate here in our state,” said Governor Sebelius. “We’ve seen good job growth these last couple of years, and these new jobs will add to that growing prosperity. The company’s investment is impressive, and we’re pleased to welcome Viega to our state.”
“It is an exciting day in Viega’s history,” said Dan Schmierer, Viega North American CEO. “Our acquisition of Vanguard last fall extended our product line with the perfect strategic fit. Now we are expanding that presence in McPherson, and re-locating our headquarters to Wichita. I’ve already moved here and it’s a great city and home.”
The McPherson facility designs and manufactures proprietary water distribution systems, hydronic radiant heating systems and precision fittings. It is the leading seller of flexible plastic pipe in the United States plumbing market.
"McPherson is very proud of the fact that Vanguard and Midtec both originated in McPherson,” said McPherson Mayor William J. Goering. “Both companies have been model corporate citizens exhibiting high standards and excellent business practices. We look forward to continuing the excellent relationship with their new owners, and welcome them to our community."
For the headquarters, the Greater Wichita Economic Development Coalition helped identify available local incentives from the City of Wichita and Sedgwick County. Elected officials will vote on a local property tax abatement. The Kansas Department of Commerce will support the project through several business assistance programs, including the Kansas Industrial Training program, a forgivable loan, and Enterprise Zone tax credits and exemptions. In McPherson, the facility will be eligible for various tax incentives.
Greater Wichita Economic Development Coalition
350 W. Douglas
Wichita, KS 67202-2970
P: (316) 268-1133